Support — Help & Common Questions | Creative AI Support — Help & Common Questions | Creative AI

Help & Support

Need assistance? We're here to help. Choose your preferred support channel or browse our FAQ below.

Frequently Asked Questions

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Is it really free to use?

Yes! You can start chatting for free without login. Register to get another 10,000 free tokens for chat and image generation. Subscribe to one of our plans for more.

What makes this different from other AI platforms?

CreativeAI offers open AI discussions within community guidelines, with over 1000 unique AI assistants designed for education, brainstorming, and creative exploration, plus image and video generation.

Is the platform safe and moderated?

Yes. CreativeAI uses automated moderation systems and community reporting tools to enforce our safety guidelines. Adult content, NSFW material, and harassment are strictly prohibited.

Is my data private and secure?

Absolutely. Your conversations are private and encrypted. We do not share, sell, or monitor your chat data. Your privacy is our top priority.

Can I create my own AI assistant?

Yes! You can create custom AI assistants with unique personalities, backstories, and conversation styles for free. All assistants must follow our community safety guidelines.

How does image and video generation work?

You can generate AI images in multiple styles (anime, realistic, sketch, etc.) directly within your chat. Subscribed users can also create short AI-generated videos from text or images.

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