Privacy Policy

1. Introduction

Welcome to CreativeAI ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI chat platform and related services (the "Service").

2. Information We Collect

Account Information

When you create an account, we collect your name, email address, and username. If you sign in via a third-party provider (e.g., Google), we receive basic profile information from that provider.

Chat Data

We store the messages you send and receive through the Service to provide and improve the chat experience.

Usage Data

We automatically collect information about how you interact with the Service, including your IP address, browser type, device information, pages visited, and token usage.

Cookies & Tracking

We use cookies and similar technologies to maintain your session, remember preferences, and analyze usage patterns. You can manage cookie preferences through your browser settings.

3. How We Use Your Information

• To provide, maintain, and improve the Service
• To process transactions and manage your subscription
• To send you service-related notifications and updates
• To monitor and enforce usage limits and rate limiting
• To detect, prevent, and address abuse, fraud, or technical issues
• To comply with legal obligations

4. Data Sharing & Disclosure

We do not sell your personal information. We may share your data with:

• AI Service Providers: Chat messages are sent to third-party AI model providers to generate responses. These providers process data according to their own privacy policies.
• Payment Processors: Subscription and billing data is handled by our payment processor. We do not store your full credit card details.
• Legal Requirements: We may disclose information if required by law, court order, or governmental authority.

5. Data Retention

We retain your account and chat data for as long as your account is active. Guest session data is retained for a limited period. You may request deletion of your account and associated data at any time by contacting us.

6. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit (TLS/SSL) and at rest. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us at the email below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the revised policy.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at support@unfilteredtalk.chat.