Refund Policy | Creative AI Refund Policy | Creative AI

Refund Policy

Last updated: February 28, 2026

1. Overview

We want you to be satisfied with your experience on CreativeAI. This Refund Policy outlines the terms and conditions under which refunds may be issued for paid subscriptions and services.

2. Subscription Refunds

If you are unsatisfied with your subscription, you may request a refund within 24 hours of your initial purchase. Refund requests made after 24 hours will be evaluated on a case-by-case basis.

  • Refunds are issued to the original payment method.
  • Processing time is typically 5–10 business days, depending on your payment provider.
  • Partial-month refunds are not provided for cancellations made after the 24-hour window.

3. Renewal Refunds

If your subscription auto-renewed and you did not intend to continue, you may request a refund within 48 hours of the renewal charge, provided you have not used the Service during the new billing period. After 48 hours, renewal charges are non-refundable.

4. Non-Refundable Items

The following are not eligible for refunds:

  • Tokens or credits that have already been consumed
  • Accounts that have been suspended or terminated for violating our Terms of Service
  • Free trial conversions where the user did not cancel before the trial ended

5. How to Request a Refund

To request a refund, please contact our support team with the following details:

  • Your account email address
  • Date of purchase or renewal
  • Reason for the refund request

You can reach us at support@unfilteredtalk.chat or through our Support page.

6. Cancellations

You may cancel your subscription at any time from your dashboard. Upon cancellation, you will retain access to your subscription benefits until the end of your current billing period. No further charges will be made after cancellation.

7. Disputes

If you believe a charge was made in error, please contact us before filing a dispute with your payment provider. We are committed to resolving billing issues promptly and fairly.

8. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the Service after changes constitutes acceptance of the revised policy.

9. Contact Us

For refund inquiries, please email support@unfilteredtalk.chat.